• Do you make the candles yourself?
    • Yes, I start with a wick and pour a core candle. I then dip the core candle in hot wax about thirty times to achieve the desired color layers. While the candle is still warm from the dipping process I carve it into the final shape.
  • Could I have silver-colored rings in place of gold-colored rings?
    • Yes. Please note that the Unity Candles are made with gold-colored rings unless you specifically request silver-colored rings to be used.
  • Will you do colors other than the ones presented in the Color Guide?
    • Yes. Please call to make arrangements for custom colors.
      • Contact Us At: 1-(724)-489-4219
  • Are the candles scented?
    • No. The reason is because scent is oil based and as a result interferes with the layering of the wax. If scent is desired, you may burn scented tea candles in the top of your candle. Also view our Candle Care and Burning Instructions page to see how to insert a tea candle.
  • How can I protect the outside design?
    • Trim your candle's wick after each usage. When the candle is lit, try to keep it out of constant drafts that force the flame towards one side of the candle. Also view our Candle Care and Burning Instructions page.
      • MOST IMPORTANT: Burn only for short periods of time, for example 1 to 1-1/2 hours maximum.
  • How much lead time do you need for my order?
    • I request 3-4 weeks of lead time to complete your Hand Carved Unity Candles.
  • Can I place a rush order if there is less than the standard three to four weeks lead time left?
    • Yes, however you will need to contact us by phone. This is only necessary to do if you find yourself with less than 3 weeks to the date you will need your candle by.
      • Note: Accelerated shipping rates may apply.
  • Will you accept a personal check?
    • Yes, however the shipping of your candles will not take place unitl after your personal check has cleared our account.

 


If your particular question was not answered in the above frequently asked questions, please contact us by email.
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